Privacy Policy

1. Company information

2. Information we collect

(1) Information you enter in the contact form

Company name, your name, email address, service type, budget, and the details of your enquiry.

(2) Information collected automatically as you use the Site

Cookies, pages viewed, date and time of access, referring URL, IP address, browser and operating system, and device type.

Item (2) is collected through an analytics tool. See section 6.

3. Purposes of use

We use the personal information we collect for the following purposes.

• To respond to enquiries and to contact you in connection with them
• To arrange meetings and to prepare and present estimates and proposals
• To perform work under a contract and to communicate with you during and after it
• To understand how the Site is used and to improve our services and content
• To comply with applicable laws and regulations

We will obtain your consent in advance before using your personal information for any other purpose.

4. Disclosure to third parties

We do not disclose personal information to third parties without your consent, except in the following cases.

• Where required by law
• Where necessary to protect the life, body or property of a person and it is difficult to obtain your consent
• Where cooperation with a state organ performing its statutory duties is necessary and obtaining your consent would impede the performance of those duties

5. Outsourcing

We may outsource all or part of the handling of personal information to the extent necessary to achieve the purposes of use, for example to hosting providers and email service providers. We exercise necessary and appropriate supervision over such contractors to ensure that personal information is handled properly.

6. Use of an analytics tool

The Site uses Google Analytics, provided by Google LLC, to understand how the Site is used, and Google Tag Manager to manage the delivery of those tags. These tools collect data using cookies. The information collected does not identify individuals.

This section also serves as the disclosure of the external transmission of user information required by Article 27-12 of the Japanese Telecommunications Business Act. The recipient is Google LLC, the information transmitted is as described above, and the purpose is to understand how the Site is used.

If you do not wish to be measured, you can disable it by installing the opt-out add-on provided by Google in your browser, or by refusing cookies in your browser settings.

If you access the Site from the European Economic Area (EEA), the United Kingdom or Switzerland, measurement takes place without cookies or identifiers. No information is stored on your device in that case.

Please refer to Google LLC’s website for the terms of service and privacy policy of Google Analytics.

7. Cookies

Cookies are small text files that a website stores on your device. On this Site they are used solely for the measurement described above, and never for advertising.

You can refuse or delete cookies in your browser settings. Doing so does not affect your ability to browse the Site.

8. Security measures

We take organisational, personnel, physical and technical measures to prevent the leakage, loss or damage of the personal information we collect, and to otherwise manage it securely. Communication between the Site and your device is encrypted using SSL/TLS.

9. Retention period

Personal information collected through an enquiry is retained for three years after the enquiry has been closed, and is then erased or disposed of by an appropriate method. Where a retention period is prescribed by law, that period applies.

10. Requests for disclosure and related matters

Where you or your representative make any of the following requests concerning retained personal data, we will respond in accordance with applicable law.

• Notification of the purpose of use
• Disclosure, including disclosure of records of provision to third parties
• Correction, addition or deletion of content
• Cessation of use or erasure
• Cessation of provision to third parties

Please contact us at the address in section 1. We will verify your identity and respond without delay. No fee is charged for these procedures.

11. For residents of the European Economic Area (EEA) and the United Kingdom

If you access the Site from the EEA or the United Kingdom, the EU General Data Protection Regulation (GDPR) or the UK GDPR may apply.

Legal bases for processing

• Responding to enquiries: steps taken prior to entering into a contract, or our legitimate interests
• Analytics: for visitors from the EEA, the United Kingdom and Switzerland, no cookies or identifiers are stored on your device, so no consent under the ePrivacy rules is required. The aggregated, non-identifying measurement that results is carried out on the basis of our legitimate interest in understanding how the Site is used.

Your rights

You have the right to request access to, rectification of, and erasure of your personal data, to request restriction of processing, to data portability, to object to processing, and to withdraw your consent. Please contact us at the address in section 1. You also have the right to lodge a complaint with a supervisory authority.

Transfer to Japan

The personal information we collect is handled in Japan. Japan has been recognised by the European Commission as providing an adequate level of protection for personal data.

12. Changes to this policy

We may revise this policy in response to changes in law or in our business. Any revision takes effect when it is published on this page.